Refund Policy
Effective Date: [Insert Date]
At Grey Markets Peptide, customer satisfaction is important to us.
Eligibility for Refunds
Refund requests may be considered under the following conditions:
- Incorrect product received
- Damaged shipment
- Missing items
- Order processing errors
Non-Refundable Situations
Refunds may not apply for:
- Opened products
- Improper storage after delivery
- Customer ordering mistakes
- Delayed deliveries caused by shipping carriers
Refund Request Process
To request a refund, contact our support team within 7 days of delivery.
Please include:
- Order number
- Photos of damaged items
- Description of issue
Processing Time
Approved refunds are typically processed within 5–10 business days.
SHIPPING POLICY PAGE
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days.
Shipping Methods
We offer standard and express shipping options depending on destination.
International Shipping
International customers are responsible for understanding local import regulations.
Tracking Information
Tracking information is provided once orders are shipped.